turnaround times

shipping options

please allow up to 5-7 WORKING DAYS FOR orders containing dapper collective items to be dispatched

if you have also ordered an id tag please allow up to 5-7 working days for your order to be dispatched.

Please note, if you have ordered both dapper collective items and an id tag then your order will be sent as one and will not be dispatched until all items are ready.

If you require your order sooner. please contact us prior to ordering.

UK CUSTOMERS:

POSTAGE PRICES ARE DEPENDENT ON WEIGHT, THIS WILL BE CALCULATED AT THE CHECKOUT.

1st class delivery - £3.25

ORDERS CONTAINING HARNESSES WILL BE £4.50 FOR STANDARD 1ST CLASS DELIVERY

1ST CLASS RECORDED DELIVERY - £4.50 - £5.50

ORDERS CONTAINING HARNESSES WILL BE £5.50 FOR 1ST CLASS RECORDED DELIVERY

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International Customers

Royal Mail International Tracked & Signed for (Or the eQUIVALENT AVAILABLE TO THE INDIVIDUAL COUNTRY)

IRELAND: £10 - £12 DEPENDING ON WEIGHT OF ORDER

REST OF THE WORLD: £12 - £19 DEPENDING ON WEIGHT OF ORDER and location

when will my parcel arrive

As soon as we have sent your parcel you will receive a dispatched email notification. Please allow up to 7 working days to receive your parcel for UK customers from the dispatch date and up to 15 working days for International customers.

returns/refunds

FROM 9TH FEBRUARY 2024 ALL SALES WILL BE FINAL AND REFUNDS WILL NOT BE GIVEN.

REFUNDS WILL ONLY BE ISSUES IF THE ITEMS RECEIVED ARE FAULTY.

IF YOU NEED TO EXCHANGE AN ITEM PLEASE EMAIL DAPPERDDESIGNS@GMAIL.COM AND WE WILL BE HAPPY TO HELP.

If you have any questions regarding any of our products or sizes please just contact us and we will be happy to help.